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Receptionist Resume Sample

This Receptionist resume sample is a guide only. Focus heavily on your daily duties, qualifications and experience.  Use your history and skill set to flesh out your resume opting for a professional, attractive layout ensuring that you highlight your achievements early where appropriate. 


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JESSICA WALTERS
62 Arendale Road, London, NW12 6DA
E: Jwalters@hotmail.com
M: 07625 839 9172

Highly-motivated receptionist with a passion for delivering the best possible customer service at all times. Proven track record of effectively managing all clerical work, providing the first point of contact within businesses while completing administrative and clerical duties to the highest standard. Excellent communicator, ensuring visitors always enjoy a simple and friendly service.  Works particularly well when challenged and in high-pressure environments. 

* Proficient in all Microsoft Office programs
* Fluent in English and German
* Excellent at multi-tasking, including answering phones and enquiries, filing and faxing
* Knowledge of accountancy and office procedures

EMPLOYMENT HISTORY

Front Desk Assistant
Smile Dentistry Mar 2016 to Current

Having been offered a full-time role following work experience, customer satisfaction has increased from 72% to 96% in year one.

* Running of the switchboard, routing calls to correct individuals
* Responding to customer queries
* Facilitating car parking through registering of vehicle registrations
* Liaising with internal departments to improve customer service

Customer Service Manager
Thompsons Jan 2013 to Feb 2016

Given the opportunity to establish more innovative in-house procedures to revolutionize productivity in the workplace. Introducing new processes to ensure smooth running procedures, including an online check-in system. Responsible for in-house communications such as meetings, memos and changes to procedures.

* Creating a positive and long-lasting impression on visitors
* Organizing workload for staff and planning weekly reviews
* Phone handling, responding to queries wherever possible and delegating when necessary
* Employee of the month 5 months out of 12 in the first year of employment

EDUCATION

Tibbs High School, Essex- Graduated 2010
Romford College and Sixth Form, Essex - Graduated 2013


A Receptionist resume sample—skill set rich

10 TIPS TO REMEMBER 

1.          Set aside several hours to write a powerful resume.
2.          You will need quiet space and a computer with Word (recommended) or similar.
3.          Use job descriptions and old resumes to jog your memory.
4.          Is this a career change for you? What skills can you transfer over?
5.          Expand on your duties in detail. 
6.          Ensure the layout is attractive
7.          Write a compelling summary.
8.          Use bullet points.
9.          Proofread for sense, accuracy, spelling and grammar x 3.
10.      Add a well-written cover letter using your strengths to target the role on offer.

For a full explanation, visit the free resume sample page.

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